Intercontinental Kuala Lumpur

I enjoyed my stay at the InterContinental Kuala Lumpur hotel. I liked its design, location, and atmosphere. I enjoyed the hospitality and the warmness of the staff there and I loved looking at the chandleliers and the walls. It's a very interesting hotel.

I just wished the breakfast was included in the room fares because we used to pay money and eat a little.

Nice location near the towers

the spa was excellent and as usual the club lounge servces were very good. Well done to May and Mark from the lounge.

The room is suitable and the most things o prefer is the breakfast ....

Pemandangan dari bilik sangat teruk....

A good place to stay for business in KL

The great thing is the location. The Ampang lrt station is just across the street. The rest is just basics.Irecommend they focus on their front dest staff.When checking out, they didnt even say, thank you and just say "thats it". Not an experience expected from a 5star hotel.

The receptionist attitude. They are not rude but lack of courtesy.They also didnt give a copy of hotel bills.Usually hotels will give the bills in an envelope, eventhough the bill has been paid in advance thru credit cards.

I like the stuuff is very helfull

the internet is not free they charge 60 RM per 24 hour the anther hotel free off charge

The staff were very welcoming and helpful. The room had lots of space and was tastefully decorated

Pool needs to be heated. Even though it was 31 degrees it was cold in the pool

- The bed is huge enough to cater for 2A+1C like us. - Nice swimming pool, most friendly and helpful staff. - Serve complimentary fruit at pool side is one of the added value point. - Room is clean and well organised ! - Suit for honeymoon - Nice gym room and facilities as well. - All needed necessities are provided in the room.

Car Park - with parking ticket and Touch N Go 2 options. But no clear indication which you should use for hotel guest. If you use Touch N Go, you will not get the complimentary parking.

Spacy, clean rooms with big comfotable bed.

Small problems at the check in, no free wifi (also not in the lobby) and confusing information about airport transportation. But in the end everything was solved proper.

Customer service was amazing, hotel was perfect.

New lobby looks nice after lengthy renovation.

Location, price regarding to the Facility, the stuff was helpfull

Food was nice as good as previous Nikko hotel.

Only the comfortable mattress and the quite room which makes it amazing for nice sleeping hour, yup also the breakfast was the best out of all. But nothing more.

Reception staff are not professional at all, not as what I expected of the intercontinental hotels. Only the front desk manager was really amazing which I met next day in the morning. Gym is poor, no free entrance spa, no swimming pool no everything.